Exceptional Support, throughout your journey with us
There are always going to be questions about how it all works. Don’t panic, you won’t be left to figure it out for yourself, though - we’re here to support you every step of the way. Find info on this page about L&D consultancy, Customer Support & Forum and our Knowledge hub.
L&D consultancy
It’s not as simple as creating ready-to-go content and chucking it on a learning platform. Our experienced in-house L&D team are here to work with you to create launch plans, prove the ROI and even help to make assets to support launching learning campaigns, should you need them. We’ll even check in regularly to see how it’s going. This service is FREE as a part of your subscription. Contact us to find out how else we can help.
Tailored customer support
Although the onboarding process is generally consistent for all customers, we recognise that sometimes you’ll need something more bespoke. Our customer delight manager is always on hand to tailor the onboarding experience to your needs and ensure everything goes smoothly.
Access to our Knowledge Hub
Scratching your head and making that ‘hmm’ noise when puzzled should be confined to your morning Sudoku, rather than when navigating online learning. That’s why we put together the iAM Knowledge Hub. Inside, customers will find a set of extensive FAQs, information about how to get started, general queries, troubleshooting and queries about the Training Manager reporting system, all in one convenient and easy-to-navigate place.
Want to see more? Or recommend a course idea?
You’ll have your own questions and challenges in your business, so we’d love to show you more and answer any questions. We’re excited to show you specific courses you’re interested in, or run you through more of our off the shelf eLearning courses. Or if you have any ideas for course content, please contact us by filling in the form.