Behavioural Change (soft skills)

How to Have an Honest Conversation


Some conversations can be really awkward. No one wants to be the person to break bad news. It could be about something as trivial as leaving a crumb-infested knife in the butter dish, chasing up overdue work, or even something as serious as firing an employee. Someone’s got to say it though. And if that person is you, this course is here to help. It’s a very useful part of a robust coaching culture that you should be looking to build in your workplace.

Learning outcomes:
  • Describe why we need to have honest conversations
  • Prepare for an honest conversation
  • Identify how to deal with fear and discomfort
How to Have an Honest Conversation - LMS
brand feature icon
This course gives you the skills you need to prepare yourself in the lead-up to an honest conversation. Tips to stop you from tying yourself up in knots before you’ve even started and steps you can take to make difficult conversations easier for everyone. And we’ll even explain why you need to have these conversations in the first place.
This workplace coaching course is suitable for everyone because we’re all likely to have difficult conversations from time to time. Managers and team leaders would find this course especially useful when preparing for team talks. If you’ve ever had an honest conversation and it hasn’t gone well, then you should take this course.
Course image Course image

Why choose iAM Learning

Featured icon

Peace of mind with testing

This course also has an assessment at the end which allows learners to test their understanding and helps businesses demonstrate a level of competence in the topic.

Featured icon

Accessibility

Everyone has the right to learn and learner need can vary depending on environment or disabilities. To support this diversity, we provide transcripts so people have text options for media, alongside subtitles for all videos.

Featured icon

Certified training

Our Collections are IOSH approved and CPD certified which gives you piece of mind knowing you're getting good quality content.

The Entertainer logo
Halfords logo
Currys
Mountain Warehouse logo
lastminute.com logo
BlueArrow logo
Odeon logo
Yeo Valley
Dreams
Skills Council of Canada
Fraikin logo
Caterlink
Brakes
Gregory
Clermont Hotel Group logo
A character dressed up as Oliver Twist with books flying around

Want to see more?

Your business will likely face unique challenges, but our friendly team is happy to answer any questions you may have. We’re eager to show you any specific courses you’re interested in, or guide you through our off the shelf eLearning courses.

Related courses

Filters
Search results

There are no courses that matches your search criteria

Please try adjusting your search terms or removing filters to broaden your search criteria

Loading...

Prev
Next